Contact Us

• Follow and drop us a message on Facebook / Instagram.
• You may also click “Chat With US”, we typically reply messages within 1 working day

• Yes, you may visit our direct store located in – Kota Damansara (GH SpeedBikes) or send us a message on social media to arrange a test ride at our authorized dealer.

• Registration will help us to provide you a better service. We can keep you updated with the latest information that applies to your Fox Suspension product. Even warranty inquiries will become more efficient.
• Click here> to register FOX Suspension warranty

• You may place an order in our online store, once payment received, you will have 2 options for delivery:

option 1 : deliver to your address, just fill in the address to the required fill, and we will arrange shipment to your door step.
option 2 : Pick up point, choose to collect the product from a nearest dealer that we provided on the list.

• Once payment confirm, you will receive an email with your tracking number.:

• There will be no cancellation for any order made once the payment has been received.

• We normally use but not limited to J&T Express and Pos laju

• You can make an online appointment with us <Click here>
• Or send your FOX product to our FOX Authorized Dealer near your location. <Click here> for the FOX Authorized Dealer list

• A Proof of Purchase (Receipt) is required to file an eligible claim.
• If you purchased from our Authorized dealer, please send the product & receipt to our dealer.
• If the purchase is made from our online shop, please fill in the Warranty form, and get the warranty code <Click here>, make sure the uploading image of receipt is clear or otherwise the claim will not be proceeded. Once fill in please send the product to our address: Gin Huat Cycle Trading Sdn Bhd, No 1, Jalan Tiaj 2/5, Taman Industri Alam Jaya, Bukit Cherakah, 42300 Bandar Puncak Alam, Selangor., we will send an email to confirm your warranty claim

• You may drop us a message by clicking “Chat with us”, to check the claim status.

• Subject to the warranty period covered by product manufacturer.

• <Click here> for our Authorized dealer list